Privacy Policy

The Suitcase Explorer respects your privacy and security. Your information is handled in accordance to the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).

Information Collection 

Information is collected from our users through several contact points:

    • Contact details and personal information provided by you through general enquiries, expressions of interest or registration.
    • Activity history which refers to orders, enquiries, website visitation, email and telephone contact.
    • Publishable content such as comments, testimonials or submissions you would like us to publish on our website.
    • Click trails record the paths taken by visitors through the website. 

Information Use

Information collected by us is used to aggregate statistical information, facilitate system administration, collect information to improve site content, respond to user’s and requests, and monitor our website for violations of the terms of use by visitors. Unsolicited communications by users with the intent to cyberbully or harass are reported to the relevant authorities. We may also use the information collected to notify site visitors of changes to the site, to notify site visitors of new products made available via the site, and for any other legitimate and lawful business purposes.

Published Content

When you submit content to us for publication (including but not limited to comments, testimonials, votes, or forum posts) you assign us a transferrable, perpetual right to publish and or commercially exploit said content without limitation. You also warrant in submitting such content that the content is owned or produced by yourself or you otherwise have permission to assign publication rights to us. Publication rights do not extend to fields specifically marked as private (e.g. your email address), except in cases of clear violations of our terms of use.

Content submitted by you for publication may be disclosed to all visitors of our website, and or republished on other websites at our discretion. If you provide personal information either of your own or of any third party as part of publishable content, you warrant that you have permission to publish said information and indemnify us against any consequences resulting from the publication of said information. Should you find your personal information published on our website without your consent, please contact us immediately.

Cookies

Cookies are electronic tokens containing small amounts of information that are passed between a web browser and server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time. We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries, comments, and votes to minimise malicious or spam traffic.

If you receive any communication purporting to be connected with us or our products or services that you believe has been sent to you other than in accordance with this policy, or in breach of any law, please contact us immediately.

How We Manage Your Information 

With the exclusion of information supplied for publication, we will take all reasonable steps to ensure that the personal information we hold is not lost, misused, or inadvertently provided to unauthorised third parties.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control. You agree that we are not responsible for the privacy or security practices of any third party and that the collection and use of your information by third parties may be subject to separate privacy and security policies. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please contact us immediately.

Contact Us

If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, please contact us in writing.